Privacy Policy

AB Garden Cleaning ("we", "us", "our") is a sole trader based in Barnsley, United Kingdom. We are committed to protecting your privacy and handling your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

For the purposes of data protection law, AB Garden Cleaning is the data controller of any personal information you provide. You can contact us at abcleaning651@gmail.com.

2. Information we collect

• Contact details you provide via our enquiry form, email or Facebook (name, phone, email, address).
• Job details you share so we can quote and carry out work (garden description, preferred dates, photos you send us).
• Basic technical data when you visit our website (e.g. browser type, device type) for the site to function correctly.

3. How we use your information

We use your information to:

• Respond to your enquiry and provide a quote.
• Arrange, carry out and follow up on garden work.
• Send invoices and keep basic financial records as required by law.
• Comply with our legal obligations.

Our lawful bases for processing are: contract (to provide the service you've asked for), legitimate interests (running our small business), and legal obligation (e.g. tax records).

4. Sharing your information

We do not sell your data. We may share limited information with:

• Our email provider (Google / Gmail) to receive and reply to your enquiries.
• HMRC or other authorities where we are legally required to do so.

5. How long we keep your information

We keep enquiry messages for up to 2 years and customer/job records for up to 6 years to meet UK tax and accounting requirements. After that, your information is securely deleted.

6. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct or delete your data.
• Object to or restrict our use of your data.
• Complain to the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, email abcleaning651@gmail.com.

7. Security

We take reasonable steps to keep your information secure. However, no transmission over the internet is completely secure and we cannot guarantee absolute security.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent changes.